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Social CRM

What is Social CRM?
The conversations your customers and prospects are having on sites like Facebook, YouTube, and Twitter are shaping brand perception and influencing buying decisions. Social CRM...
 
Uploaded: November 30, 1999 at 12:00 am
Author: salesforce
 
Length: 02:51
Rating: 5\5
Views: 13105
 
Tags: The  New  Social  CRM  final  
 
social CRM
A clear and concise description and illustration of social CRM - social Customer Relationship Management.
 
Uploaded: November 30, 1999 at 12:00 am
Author: crmsearch
 
Length: 02:32
Rating: 5\5
Views: 2120
 
Tags: Social CRM  SCRM  crm software  
 
Social CRM
Barton Goldenberg defines Social CRM and discusses key Social CRM Trends, particularly in relation to the Customer Profile.
 
Uploaded: November 30, 1999 at 12:00 am
Author: BartonGoldenberg
 
Length: 04:35
Rating: 4\5
Views: 601
 
Tags: Social CRM  Social CRM Trends  Customer Profile  Barton Goldenberg  
 
New Era: Customer Relationships with Lithium Social CRM Software
Learn more about Lithium's Social CRM Software: bit.ly Lithium Social CRM allows businesses to proactively build stronger, deeper customer relationships by integrating social customer conversations...
 
Uploaded: November 30, 1999 at 12:00 am
Author: InSocialCRM
 
Length: 04:26
Rating: 5\5
Views: 9919
 
Tags: lithium  social  media  technologies  crm  brand  nation  community  management  online  software  strategies  strategy  advocacy  customer  loyalty  marketing  experience  
 
Social CRM and Community Managers
Social CRM and Community Managers. Jon Ferrara, CEO of Nimble, joined the Community Manager Hangout to discuss Nimble's Social CRM and the offer they have...
 
Uploaded: November 30, 1999 at 12:00 am
Author: mcadoo86
 
Length: 37:14
Rating: 4\5
Views: N/A
 
Tags: #hangoutsonair  #cmgr  community manager  Social CRM  CRM  Jon Ferrara  Nimble  
 
Retail Social CRM | numero | native Facebook customer service
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Uploaded: November 30, 1999 at 12:00 am
Author: thisisnumero
 
Length: 02:02
Rating: 0\5
Views: 184
 
Tags: Customer Service  Facebook  Myspace  Software  Management  
 
From Social Media to Social CRM
IBM Institute for Business Value Social CRM series of thought leadership
 
Uploaded: November 30, 1999 at 12:00 am
Author: smartercommerce
 
Length: 05:15
Rating: 5\5
Views: 508
 
Tags: IBM  Social Media  
 
Social CRM
Array
 
Uploaded: November 30, 1999 at 12:00 am
Author: toddlohenry
 
Length: 22:08
Rating: 5\5
Views: N/A
 
Tags: #hangoutsonair  
 
Traditional vs Social CRM
Inspired by an article by Brent Leary, I decided to give some concrete examples of how Traditional CRM approaches measure up with Social CRM approaches....
 
Uploaded: November 30, 1999 at 12:00 am
Author: jperezpgi
 
Length: 06:52
Rating: 5\5
Views: 2144
 
Tags: socialcrmtools  social crm tools  social crm  service-push.com  service-push  johnmperez.com  crm  traditional crm  brent leary  john m perez  
 
IBM Collaboration Solutions Community Webcast - April 2012 - Social CRM
Our monthly webcast is an opportunity to connect those who are passionate about social business and IBM Collaboration Solutions. For our April meeting, we had...
 
Uploaded: November 30, 1999 at 12:00 am
Author: IBMSocialBizEvents
 
Length: 57:15
Rating: 0\5
Views: 86
 
Tags: Community  meeting  webcast  social  CRM  social-business  
 


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